Effective Date: August 15, 2025

SERVICE PERFORMANCE: Due to Florida's climate and pest environment, total eradication of pests is not guaranteed. Royal Tide Pest Control agrees to use industry best practices and products to control the covered pests listed in this agreement. Full performance is met when these efforts are reasonably applied.

SPECIFIC EXCLUSIONS: This agreement excludes the following:
Pests not covered in the selected service plan, including but not limited to bed bugs, wood-destroying organisms, and mold;
Injuries or damage caused by biting or stinging pests;
Harm resulting from the customer's failure to follow pre- or post-service instructions;
Injuries or property damage caused by pest-related materials such as feces, urine, or carcasses;
Damages to landscaping, sprinklers, or structures that interfere with services;
Odors or damage from pest decay in inaccessible areas (e.g., attics, walls);
Harm to animals or pets due to contact with pest control materials.

AUTOMATIC RENEWALS: This agreement is valid for one year from the date of execution and automatically renews unless written cancellation is provided by the customer before the renewal date.

CUSTOMER RESPONSIBILITIES: Customers must correct any environmental conditions contributing to pest infestations. Royal Tide Pest Control is not responsible for pest activity in areas where conducive conditions persist.

ACCESS TO SERVICE AREAS: Customers must provide access to all service areas, including internal areas such as closets, drawers, and crawlspaces. If access is denied, Royal Tide may charge a return service fee.

SERVICE COMPONENTS: Royal Tide Pest Control may install control devices or components on the property. These remain company property. Customers are responsible for lost or damaged components unless caused by Royal Tide. Upon termination, Royal Tide must be granted access to recover equipment.

CHEMICAL SENSITIVITY: Customers or occupants who may be sensitive to pest control products must notify Royal Tide in writing prior to service. Failure to do so constitutes an assumption of risk and waives liability. Customers agree to indemnify Royal Tide for any claims arising from undisclosed sensitivities.

BINDING ARBITRATION: All disputes will be resolved via binding arbitration under Florida law. Arbitration will occur in the county where Royal Tide Pest Control operates. Parties share arbitration costs equally. Legal suits are only permitted for arbitration enforcement or judgment.

SCHEDULING: Royal Tide will notify customers 24 hours in advance of regular services. If contact is not made, services will proceed as scheduled to the best of the company's ability.

TERMINATION: Royal Tide may cancel the agreement if the customer:
Engages another pest control provider;
Uses unauthorized pest treatments;
Denies access to the property;
Fails to make timely payments;
Prevents Royal Tide from completing contracted services.

CHANGE IN LAW: This agreement will comply with all current laws. If a legal change prevents compliance, Royal Tide reserves the right to modify or terminate the agreement.

SEVERABILITY: If any clause in this agreement is found unenforceable, all remaining clauses remain valid.

NON-PAYMENT AND LIENS: Royal Tide may pursue legal action or assign collections for unpaid balances. Customers are responsible for legal fees and interest. A lien may be placed on the serviced property if payments are delinquent.

FORCE MAJEURE: Royal Tide is not liable for service disruptions due to events beyond its control, including natural disasters, war, pandemic, or government action.

EARLY TERMINATION: Early termination is not permitted unless there is a documented failure of service. Customers must provide a written demand for correction. Royal Tide will have five (5) days to respond and resolve. If the customer terminates without cause, a cancellation fee of $250 will apply.

BY EXECUTING THIS AGREEMENT AND/OR RECEIVING ROYAL TIDE PEST CONTROL SERVICES, CLIENT ACKNOWLEDGES THAT IT HAS READ, UNDERSTANDS, AND AGREES TO BE BOUND BY ALL OF THE TERMS OF THE AGREEMENT.